Support
To upgrade membership or if you are a Non Re-curring Member,
You must first login as normal and then either click this link or the one on the Dashboard.This is the only way to Re-Subscribe using the same email address.
Having problems Subscribing or Upgrading? Click Here
I'm having problems logging in!
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Check you have entered your password correctly
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Passwords are case sensitive - Check Caps Lock is off
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Reset Your Password
- Still got a problem please contact support!
I'm having problems viewing the films on my desktop? Click Here
I'm having problems viewing the films on my android tablet? Click Here
What do I do if the video stream has stopped? Click Here
I’m seeing subtitles on the videos how do I turn these off? Click Here
If you are still having problems or need support for an unrelated problem please Email us via the form below.
Telephone support is available between 9am - 6pm GMT Monday - Friday
UK - 0844 8569987
International - +44 844 8569987 / +44 1443 650189














